ShingleHanger Terms of Use

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

During the Beta period, this site is free to use by our visitors. And by using this site, you the user are agreeing to comply with and be bound by the following terms of use. After reviewing the following terms and conditions thoroughly, if you do not agree to the terms and conditions, please do not use this site.

Otherwise, click Agree below, and we will help you get started.

     

   

ShingleHanger Terms of Use & Conditions

1. Your Agreement With ShingleHanger.

1.A Choice of Law. If you are a resident of North America, your relationship is with ShingleHanger LLC, a United States company, and you agree to be bound by the laws of XX State and the laws of the United States. If you reside outside of North America, your relationship is with ShingleHanger LLC, and you agree to be bound by the laws of the United States.

1.B This document sets forth your legal agreement with ShingleHanger LLC and its agents and affiliates (collectively, “ShingleHanger”). Your use of any ShingleHanger website or service (collectively “Service” or “Services”) that link to these terms is subject to these Terms of Use (the “General Terms”).

1.C If there is any conflict between the General Terms and the Additional Terms, then the Additional Terms take precedence in relation to that Service. The General Terms and any applicable Additional Terms and all other documents incorporated by reference in these General Terms are referred to as the “Terms”.

1.D ShingleHanger may change the Terms at its sole discretion. If we change the Terms, then we will make a new copy available at http://www.ShingleHanger.com/go/terms. Your use of the Services is subject to the most current version of the Terms at the time of such use.

2. Definitions.

Unless otherwise defined, capitalized terms used throughout these General Terms have the meanings stated below:

2.A “Account Information” means the information you provide to ShingleHanger when you register for a service, including your ShingleHanger ID and log-in information.

2.B “Intellectual Property Rights” means copyright, moral rights, trademark, trade dress, patent, trade secret, unfair competition, and any other intellectual and proprietary rights.

2.C “Law” means any applicable law, regulation, or generally accepted practices or guidelines in any applicable jurisdiction, such as any laws regarding the export of data or software to and from the United States or other applicable countries.

2.D “Make Available” means to email, post, transmit, upload, or otherwise make available through your use of the Services.

2.E “Marks” means the trademarks, logos and service marks displayed on the Services.

2.F “Materials” means any materials provided by ShingleHanger and any User Content, including, without limitation, any (a) information, data, documents, images, photographs, graphics, audio, videos, or webcasts, (b) products, and (c) Software.

2.G “Service Materials” means Materials other than Your Content.

2.H “Shared Content” means the User Content that you or other Users share through the Services.

2.I “Software” means ShingleHanger software code and associated documentation, including without limitation any mobile and tablet applications related to the Services, content files, drivers, patches, or fonts.

2.J “User” means a user of the Service.

2.K “User Content” means (a) Your Content and (b) Shared Content uploaded by other Users.

2.L “Your Content” means any Materials that you Make Available through your use of the Services.

2.M “Your Shared Content” means Your Content that you choose to make into Shared Content.

3. Acceptance of Terms.

3.A You may not use the Services if you do not agree to the Terms. You may accept the Terms (a) by selecting “I agree” to these Terms, (b) by using the Services in any way, such as downloading or uploading any Materials made available via the Services by ShingleHanger, you, or other Users, or (c) by merely browsing the Services.

3.B You may not use the Services if (a) you are prohibited by Law from receiving or using the Services, (b) you are not fully able and competent to enter into a binding contract with ShingleHanger, such as if you are not of legal age or have not obtained parental consent. In particular, unless expressly stated otherwise in the Additional Terms for any given Service, you affirm that you are over the age of 13 and acknowledge that these Services were not intended for children under 13.

3.C ShingleHanger may require you to provide consent to the updated Terms before further use of the Services is permitted. Otherwise, your continual use of any Service constitutes your acceptance of the changes.

4. Privacy Policy.

For information about ShingleHanger’s data protection and collection practices, please read the ShingleHanger Privacy Policy at http://www.ShingleHanger.com/go/privacy, which is incorporated herein by reference. You agree to ShingleHanger’s use of your data in accordance with the Privacy Policy.

5. Ownership.

5.A Services and ShingleHanger Materials. The Services and Materials, and their selection and arrangement, are protected by Intellectual Property Rights. Except as expressly provided in the Terms, ShingleHanger and its licensors do not grant any express or implied rights to use the Services and Materials. All rights, title, and interest in the Service and Materials, in all languages, formats, and media throughout the world, are and will continue to be the exclusive property of ShingleHanger and/or its licensors and nothing in the Terms shall be construed to confer any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights, to you or any third party.

5.B Trademarks. The Marks are the property of ShingleHanger or other rights holders. You are not permitted to use the Marks without the prior consent of ShingleHanger or the rights holder. ShingleHanger and the ShingleHanger logo are trademarks of ShingleHanger LLC. For a current list of ShingleHanger’s Marks, as well as certain third party Marks, please refer to the posted trademark information at http://www.ShingleHanger.com/go/trademarks.

5.C Your Content. If you are an individual User, then you own all right, title, and ownership to Your Content. If you are using and accessing the Services and Materials through an account purchased by someone else (such as an employer or a client), then then the person who paid for the account retains all right, title, and ownership to Your Content. For example, if you are using Services provided by your employer, then your employer (not you) owns Your Content.

6. Use of Services and Materials.

6.A If you comply with the terms and conditions of this Agreement, ShingleHanger grants to you a non-exclusive, non-transferable, revocable right to access and use the Services, to Make Available Your Content to the Service, and to use the Service Materials in connection with the Services, subject to the following conditions:

(1) You may not alter, copy, modify, or re-transmit the Service Materials without ShingleHanger’s express consent;

(2) You may not lease, license, rent, or sell the Service Materials or the right to use and access the Services;

(3) You may not remove, obscure, or alter any text, copyright, or other proprietary notices contained in Service Materials; and

(4) You may not copy or imitate part or all of the design, layout, or look-and-feel of the Service, which are protected by Intellectual Property Rights.

6.B You agree to use the Services and the Materials only as permitted by the Terms and any Law.

6.C You acknowledge and agree that certain Services and Materials may be available only if you have paid a fee or have provided certain Account Information.

6.D ShingleHanger uses reasonable efforts to make the Services available 24 hours a day, 7 days a week. However, there will be occasions when the Service will be interrupted for maintenance, upgrades and repairs, or as a result of failure of telecommunications links and equipment that are beyond our control. ShingleHanger will take reasonable steps to minimize such disruption, to the extent it is within our reasonable control. Certain Services may not be available in all languages.

6.E ShingleHanger may modify or discontinue, temporarily or permanently, the Services or Materials, or any portion thereof, with or without notice. You agree that ShingleHanger shall not be liable to you or anyone else if we do so.

6.F Payment.

(1) Subscription Fees. Certain Services require you to purchase a subscription or membership in order to access all or part of such Services. Subscription Fees are non-refundable, except as otherwise stated in specific subscription terms applicable to a Service. Subscription Fees may change at the end of your subscription period. Subscription terms are available at http://www.ShingleHanger.com/go/subscription_terms.

(2) You are responsible for paying all taxes levied in connection with your use of the Services. Your credit card company or bank may impose on you other fees, such as foreign exchange fees, in connection with your payment of the Subscription Fees,. Your ability to access the Services may require payment of third-party fees (such as telephone toll charges, mobile carrier fees, ISP, data plan, etc.). ShingleHanger has no connection to or responsibility for such fees.

(3) Collection of Subscription Fee. You agree that, in the event ShingleHanger is unable to collect the Subscription Fees owed by you to ShingleHanger for the Services, ShingleHanger may take the steps it deems necessary to collect such Subscription Fees from you and that you will be responsible for all costs and expenses incurred by ShingleHanger in connection with such collection activity.

7. Account Information; Personal URL.

7.A You agree that your Account Information will always be complete, accurate, and up-to-date. It is your responsibility to keep your account password or log-in credentials confidential at all times and you are solely responsible to ShingleHanger for all activity that occurs via your Account. If you become aware of any unauthorized use of your account or Account Information, or any other breach of security, you agree to notify ShingleHanger by contacting Support at http://www.ShingleHanger.com/go/support_contact. ShingleHanger may require that you change your Account Information or certain parts of your Account Information at any time for any reason. Unless ShingleHanger expressly allows you the right to create and manage ShingleHanger IDs as an account administrator for a company or unless expressly permitted in the Additional Terms, you may not use another person’s Account Information.

7.B As part of registering for a Service, ShingleHanger may require you to create a unique URL, such as your_name_here.ShingleHanger.com. Such unique URL may be used solely with the Service, only for so long as you maintain a valid account and shall not be used for any other purpose. ShingleHanger may revoke your right to use that URL for any reason deemed appropriate by ShingleHanger in its sole discretion by giving you at least thirty days prior notice of such revocation, except in the event that your URL, or content therein, is determined by ShingleHanger in its sole discretion to contain infringing or illegal content or content that otherwise violates the Terms. In such event, ShingleHanger reserves the right to revoke your right to use your unique URL immediately without notice. Additionally, ShingleHanger owns and retains all right, title, and interest in and to the use of “ShingleHanger,” and other ShingleHanger property in association with a User’s unique URL. Upon termination for any reason, ShingleHanger may permit another User to use the unique URL previously selected by you.

8. User Conduct.

8.A You agree not to access or attempt to access the Services by any means other than the interface provided by ShingleHanger or circumvent any access or use restrictions put into place to prevent certain uses of the Services.

8.B You agree not to use, or to encourage or permit others to use, the Services to:

(1) Make Available any Material that is unlawful, harmful, threatening, abusive, tortious, defamatory, libelous, vulgar, obscene, child-pornographic, lewd, profane, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;

(2) Stalk, intimidate, and/or harass another;

(3) Incite others to commit violence;

(4) Harm minors in any way;

(5) Make Available any Material that you do not have a right to Make Available under any Law or contractual or fiduciary relationship;

(6) Make Available any Material that infringes any Intellectual Property Right or other proprietary right of any party;

(7) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;

(8) Forge headers or otherwise manipulate identifiers to disguise the origin of any of Materials posted on or transmitted through the Services;

(9) Use the Services or Materials such that it will mislead a User into believing that they are interacting directly with ShingleHanger or any Service;

(10) Engage in any chain letters, contests, junk email, pyramid schemes, spamming, surveys, or other duplicative or unsolicited messages (commercial or otherwise);

(11) Use any ShingleHanger domain name as a pseudonymous return email address;

(12) Make Available any Material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment;

(13) Access or use the Services in any manner that could damage, disable, overburden, or impair any ShingleHanger server or the networks connected to any ShingleHanger server;

(14) Intentionally or unintentionally interfere with or disrupt the Services or violate any applicable Laws related to the access to or use of the Services, violate any requirements, procedures, policies, or regulations of networks connected to the Services, or engage in any activity prohibited by the Terms;

(15) Disrupt or interfere with the security of, or otherwise cause harm to, the Services, Materials, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Services or any affiliated or linked sites;

(16) Disrupt, interfere with, or inhibit any other User from using and enjoying the Services or Materials, or other affiliated or linked sites, Services, or Materials;

(17) Access or attempt to access any Material that you are not authorized to access or through any means not intentionally made available through the Services;

(18) Market any goods or services for any business purposes (including advertising and making offers to buy or sell goods or services), unless specifically allowed to do so by ShingleHanger;

(19) Reproduce, sell, trade, resell or exploit for any commercial purpose, any portion of the Services or any Materials, use of any Service or Materials, or access to any Service or Materials;

(20) Use any data mining, robots, or similar data gathering and extraction methods in connection with the Services or Materials;

(21) Host, on a subscription basis or otherwise, the Services without ShingleHanger’s authorization, including any related application, (i) to permit a third party to use the Services to create, transmit, or protect any content, or (ii) to conduct conferences or online meeting services for a third party;

(22) Defraud, defame, or otherwise violate the legal rights (such as rights of privacy and publicity) of others; or

(23) Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section 8.2.

9. Your Content.

9.A Storage. ShingleHanger may provide online storage for Your Content, subject to Section 9.2 below and any Additional Terms that may further define the scope of such storage. Unless otherwise stated in Additional Terms or a separate written agreement between you and ShingleHanger, ShingleHanger has (a) no obligation to store Your Content and (b) no responsibility or liability for the deletion or accuracy of any Materials, including Your Content, the failure to store, transmit, or receive transmission of Materials, or the security, privacy, storage, or transmission of other communications originating with or involving use of the Services.

9.B You agree that ShingleHanger retains the right to create reasonable limits on the use of the Materials, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described in the web pages accompanying the Services and as otherwise determined by ShingleHanger in its sole discretion.

9.C You agree that you, not ShingleHanger, are entirely responsible for all of Your Content that you Make Available, whether publicly posted or privately transmitted. You assume all risks associated with use of Your Content, including any reliance on its accuracy, completeness, or usefulness.

9.D Settings Related to Use and Access of Your Content.

(1) Certain Services may enable you to specify the level at which such Services restrict access to Your Content. You are solely responsible for applying the appropriate level of access to Your Content. If you do not choose the access level to apply to your Content, the system may default to its most permissive setting.

(2) ShingleHanger may allow other Users to comment on Your Shared Content unless you disable the commenting feature.

(3) ShingleHanger may allow you to import your contacts to the Services. For example, ShingleHanger may provide tools to help you upload email addresses of your contacts. If you provide ShingleHanger your password to retrieve those contacts, ShingleHanger will not store the password after you have uploaded the contact information. In addition, ShingleHanger will not store these email addresses you have uploaded once you have found and connected with your friends.

9.E Licenses to Your Content. ShingleHanger requires certain licenses from you with respect to Your Shared Content in order to operate and enable the Services. Accordingly, you grant the licenses to Your Shared Content as follows:

(1) For Your Shared Content that’s Made Available in a public forum (such as discussion boards or public galleries that may be browsed by anyone with an internet connection, etc.), you grant ShingleHanger a worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to adapt, display, distribute, modify, perform, publish, reproduce, translate, and use Your Shared Content for the purpose of operating and improving the Services and enabling your use of the Services. You may revoke the license and terminate ShingleHanger’s rights at any time by making it no longer shared.

(2) For Your Shared Content that’s Made Available in a public forum or shared privately with other Users of your choosing, you grant other Users a worldwide, royalty-free, non-exclusive, transferrable, and sublicensable license to display, distribute, perform, and reproduce Your Content, subject to Section 10 of these Terms. If you join or participate in a group that allows for sharing of Your Content within the group (such as a “group album”), then you also grant the Users within the group a license to adapt and modify Your Content that you have decided to share with such group. If you do not want to grant other Users these rights, then don’t share Your Content with other Users.

(3) For Your Content that is shared privately with other Users of your choosing, you grant ShingleHanger a worldwide, royalty-free, non-exclusive, transferrable, and sublicensable, license to distribute, modify, publish, reproduce, translate, and use Your Content for the purpose of operating and improving the Services and enabling your use of the Services. You may revoke this license and terminate ShingleHanger’s rights at any time by removing Your Content from the Service; provided that you agree that ShingleHanger may retain and use copies of Your Content for archival or “backup” purposes and pursuant to Section 15 (Investigations).

(4) You may also grant ShingleHanger specific or different license pursuant to the Additional Terms.

9.F You acknowledge that the Services are automated (e.g., Your Content is uploaded using software tools) and that ShingleHanger personnel will not access, view, or listen to any of Your Content, except as reasonably necessary to perform the Services, including but not limited to the following: (a) respond to support requests; (b) detect, prevent, or otherwise address fraud, security, or technical issues; (c) as deemed necessary or advisable by ShingleHanger in good faith to conform to legal requirements or comply with legal process; or (d) enforce these Terms, including investigation of potential violations hereof, as further described in Section 15 (Investigations).

9.G You acknowledge and agree that although ShingleHanger endeavors to provide security measures to protect Your Content (including Your Shared Content that you shared privately), ShingleHanger is not liable for any damages resulting for the disclosure of Your Content.

10. Shared Content.

10.A License to Shared Content. ShingleHanger grants you a worldwide, royalty-free, and non-exclusive license to distribute, display, download, perform, and reproduce the Shared Content, subject to the restrictions stated in this Section 10. With respect to Shared Content Made Available in a group allowing for content sharing, ShingleHanger also grants you the license to adapt and modify such Shared Content. The license granted in this Section 10.1 is further limited to your personal, internal, and non-commercial purpose only.

10.B It is your sole responsibility to determine what limitations, if any, are placed on your Shared Content. ShingleHanger cannot and does not monitor or control what others do with the Shared Content, nor can ShingleHanger prevent them from adding to, modifying, or adapting the Shared Content.

10.C You agree that ShingleHanger has no liability of any kind should other Users use, modify, destroy, corrupt, copy, or distribute your Shared Content in violation of the limitations that you may impose on its use.

10.D Shared Content may include personal information (such as email addresses) to facilitate your ability to share Your Content. It is your sole responsibility for any and all personal information that you or other Users used and submitted in connection with the Services. You shall comply with all data protection and privacy laws and rules applicable to the personal information of other Users.

10.E The Services may allow you to comment on Shared Contents. Comments are not anonymous and may be viewed by other Users. Your comments may be deleted by you, other Users, or ShingleHanger.

10.F If you are invited by a user of the Service to participate in shared digital content editing or viewing, and you do not wish to receive email from such User or do not wish to participate, you are required to contact the person who invited you to update, correct, or delete the information they provided about you.

10.G In general, even though we might delete an account you hold with us in these types of shared editing or viewing areas, we may continue to retain information regarding your past actions with respect to content reviews or sharing initiated by others.

10.H Upon removal of Your Content from the Service or upon making your Shared Content no longer shared, ShingleHanger shall have a reasonable time to cease use, distribution, and/or display of Your Content. However, you acknowledge and agree that ShingleHanger shall have the right but not the obligation to keep archived or “backup” copies of Your Content or use Your Content pursuant to Section 15 (Investigations).

11. Use of Software.

11.A Software made available via the Services or through third-party marketplaces or stores is governed by the terms of the applicable Additional Terms or the license agreement referenced in the Software. If there is any conflict between these Terms and the license agreement provided with such Software, then the license agreement shall take precedence in relation to that Software. If the Software is a pre-release version, then you are not permitted to use or otherwise rely on the Software for any commercial or production purposes, notwithstanding anything to the contrary included within an accompanying license agreement.

11.B ShingleHanger may provide mobile and tablet applications through third parties that interact with the Service and ShingleHanger products. You are responsible for obtaining and maintaining any equipment or ancillary services needed to access mobile and tablet applications and you are responsible for all applicable taxes and fees incurred while accessing such applications (such as fees from your mobile carrier, overage charges, etc.)

11.C If no license agreement accompanies the Software that is available for download, the download and use of such Software will be governed by the terms of this Section 11.3. ShingleHanger grants you a personal, worldwide, revocable, limited, non-transferable, non-sublicensable, non-assignable, nonexclusive license to use the Software in the manner permitted by the Terms. For clarification, you shall not distribute, lease, rent, sell, or sublicense the Software. You agree that you will not decompile, reverse engineer, or otherwise attempt to discover the source code of the Software. Notwithstanding the foregoing, decompiling the Software is permitted to the extent the laws of the jurisdiction where you are located give you the right to do so to obtain information necessary to render the Software interoperable with other software, provided, however, that you must first request the information from ShingleHanger and ShingleHanger may, in its discretion, either provide such information to you or impose reasonable conditions, including reasonable fees, on use of the Software to ensure that ShingleHanger’s Intellectual Property Rights in the Software are protected. You may not assign (or grant a sublicense of) your rights to use the Software, grant a security interest in or over your rights to use the Software, or otherwise transfer any part of your rights to use the Software. For clarity, your use of the Software is also subject to the disclaimers and limitations in Sections 13 and 14 below and your compliance with the export control provisions of Section 22.

11.D The Software may automatically download and install updates from ShingleHanger. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new Software modules, and completely new versions. You agree to receive such updates (and permit ShingleHanger to deliver these to you with or without your knowledge) as part of your use of the Services.

12. Your Warranty, Indemnification Obligation, and Waiver.

12.A You represent and warrant that: (a) you own the Intellectual Property Rights, or have obtained all necessary license(s) and permission(s), to use Your Content in keeping with your use in connection with the Services or as otherwise permitted by the Terms; (b) you have the rights necessary to grant the license and sublicenses described in the Terms; (c) you have received consent from any and all persons depicted in Your Content to use Your Content as set forth in the Terms, including distribution, public display, public performance, and reproduction of Your Content; and (d) Your Content does not violate or infringe any intellectual property right or other proprietary right, including right of publicity or privacy, of any person, company or entity, or other third party.

12.B You agree to indemnify and hold ShingleHanger and its subsidiaries, affiliates, officers, agents, employees, co-branders or other partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of Your Content, your use of the Services or Materials, your connection to the Services or Materials, your use and access of personal information of other Users, the actions of any member of your group, your access to or use of Sites or the Linked Sites and your connections therewith, any claim that Your Content caused damage to someone else, any dealings between you and anyone else advertising or promoting via the Services or Materials, your violation of the Terms, or your violation of any rights of another, including any Intellectual Property Rights.

12.C You acknowledge and agree that by accessing or using the Services or Materials, you may be exposed to Materials (including Shared Group Content) from others that you may consider offensive, indecent, or otherwise objectionable, and agree to accept that risk.

13. DISCLAIMER OF WARRANTIES.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

13.A THE SITE, SERVICES, AND MATERIALS ARE PROVIDED BY ShingleHanger “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, ShingleHanger AND ITS LICENSORS MAKE NO WARRANTY THAT (a) THE SITE, SERVICES OR MATERIALS WILL MEET YOUR REQUIREMENTS OR WILL BE CONSTANTLY AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, SERVICES, OR MATERIALS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; (c) THE QUALITY OF THE SITE, SERVICES, OR MATERIALS WILL MEET YOUR EXPECTATIONS; OR THAT (d) ANY ERRORS OR DEFECTS IN THE SITE, SERVICES, OR MATERIALS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ShingleHanger OR THROUGH OR FROM USE OF THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

13.B ShingleHanger SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY ACTIONS RESULTING FROM YOUR USE OF OR PARTICIPATION IN ANY SERVICES AND YOUR USE OF MATERIALS. ANY MATERIAL DOWNLOADED, MADE AVAILABLE, OR OTHERWISE OBTAINED THROUGH USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. ShingleHanger ASSUMES NO LIABILITY FOR ANY COMPUTER VIRUS OR SIMILAR CODE THAT IS DOWNLOADED TO YOUR COMPUTER FROM ANY OF THE SERVICES.

13.C ShingleHanger DOES NOT CONTROL, ENDORSE, OR ACCEPT RESPONSIBILITY FOR ANY MATERIALS OR SERVICES OFFERED BY THIRD PARTIES ACCESSIBLE THROUGH LINKED SITES. ShingleHanger MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, AND SHALL NOT BE LIABLE FOR, ANY SUCH THIRD PARTIES, THEIR MATERIALS OR SERVICES. ANY DEALINGS THAT YOU MAY HAVE WITH SUCH THIRD PARTIES ARE AT YOUR OWN RISK.

13.D MANAGERS, HOSTS, PARTICIPANTS, MODERATORS, AND OTHER THIRD PARTIES ARE NOT AUTHORIZED ShingleHanger SPOKESPERSONS, AND THEIR VIEWS DO NOT NECESSARILY REFLECT THOSE OF ShingleHanger. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ShingleHanger WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY, OR OTHER LAWS. ShingleHanger ALSO DISCLAIMS ALL LIABILITY WITH RESPECT TO THE USE, MISUSE, LOSS, MODIFICATION, OR UNAVAILABILITY OF ANY USER CONTENT.

13.E ShingleHanger WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A RESULT OF SOMEONE ELSE USING YOUR PASSWORD OR ACCOUNT OR ACCOUNT INFORMATION IN CONNECTION WITH THE SITE OR ANY SERVICES OR MATERIALS, EITHER WITH OR WITHOUT YOUR KNOWLEDGE.

13.F SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, THE LIMITATION OR EXCLUSION OF IMPLIED WARRANTIES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability.

14.A IN NO EVENT SHALL ShingleHanger, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, LICENSORS, OR SUPPLIERS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT FORESEEABLE OR IF ShingleHanger HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE SITE, SERVICES OR MATERIALS. NOTHING IN THE TERMS SHALL LIMIT OR EXCLUDE ShingleHanger’S LIABILITY FOR GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT OF ShingleHanger OR ITS EMPLOYEES, OR FOR DEATH OR PERSONAL INJURY.

14.B ShingleHanger’S AGGREGATE LIABILITY AND THAT OF ITS AFFILIATES, LICENSORS, AND SUPPLIERS UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO US $100 OR THE AGGREGATE AMOUNT PAID BY YOU FOR ACCESS TO THE SERVICE DURING THE THREE-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY, WHICHEVER IS LARGER. THIS LIMITATION WILL APPLY EVEN IF ShingleHanger HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

14.C THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION 14 APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. ACCORDINGLY, THE LIMITATIONS AND EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.

15. Investigations.

15.A ShingleHanger, in its sole discretion, may (but has no obligation to) monitor or review the Services and Materials at any time. Without limiting the foregoing, ShingleHanger shall have the right, in its sole discretion, to remove any of Your Content for any reason (or no reason), including if it violates the Terms or any Law.

15.B Although ShingleHanger does not generally monitor User activity occurring in connection with the Services or Materials, if ShingleHanger becomes aware of any possible violations by you of any provision of the Terms, ShingleHanger reserves the right to investigate such violations, and ShingleHanger may, at its sole discretion, immediately terminate your rights hereunder, including your right to use the Services or Materials, or change, alter, or remove Your Content or Account Information, in whole or in part, without prior notice to you. If, as a result of such investigation, ShingleHanger believes that criminal activity has occurred, ShingleHanger reserves the right to refer the matter to, and to cooperate with, any and all applicable law enforcement authorities. Except to the extent prohibited by applicable Law, ShingleHanger is entitled to retain and/or disclose any information or Materials, including Your Content or Account Information (or elements thereof), in ShingleHanger’s possession in connection with your use of the Services to (a) comply with applicable Law, legal process, or governmental request; (b) enforce the Terms; (c) respond to any claims that Your Content violates the Terms or rights of third parties; (d) respond to your requests for customer services; or (e) protect the rights, property or personal safety of ShingleHanger, its Users, or third parties, including the public at large, as ShingleHanger in its sole discretion believes to be necessary or appropriate.

16. Feedback.

You have no obligation to provide ShingleHanger with ideas, suggestions or proposals (“Feedback”). However, if you submit Feedback to ShingleHanger, we may use it for any purpose without compensation to you.

17. Advertising and Your Content.

You agree that ShingleHanger may display advertisements adjacent to Your Content, and you agree that you are not entitled to any compensation. The manner, mode, and extent of advertising or other revenue generating models pursued by ShingleHanger on or in conjunction with the Services and/or Your Content are subject to change without specific notice to you.

18. Links to Other Sites.

The Services and Materials may include links that will take you websites or services not operated by ShingleHanger. Whether the link was provided by ShingleHanger as a courtesy, or whether it was posted by a User, ShingleHanger has no control over non-ShingleHanger websites or services. You agree that we are not responsible for the availability or contents of any website or service we do not operate.

19. Termination.

19.A Termination by You. You may stop using the Service at any time. You may terminate ShingleHanger’s right to distribute, publicly perform, and publicly display Your Shared Content by making it no longer shared. You may terminate the remainder of ShingleHanger’s rights by removing Your Content from the Service, either by deleting it manually, or by contacting Customer Care to have your subscription cancelled, if applicable, and content deleted. To terminate your Service account contact Support at http://www.ShingleHanger.com/go/support_contact. Any fees paid by you prior to your termination are not refundable. Termination of your account shall not relieve you of any obligation to pay any accrued fees or charges.

19.B Termination by ShingleHanger. Subject to Additional Terms for certain Services (such as ones where you pay for access to these Services), ShingleHanger may at any time terminate our agreement with you (or any individual Additional Terms) if:

(1) You have breached any provision of the Terms (or have acted in a manner that clearly shows you do not intend to, or are unable to, comply with the Terms);

(2) ShingleHanger is required to do so by Law (for example, where the provision of the Services or Materials to you is, or becomes, unlawful);

(3) The provision of the Services to you by ShingleHanger is, in ShingleHanger’s opinion, no longer commercially viable;

(4) ShingleHanger has elected to discontinue the Services or Materials (or any part thereof); or

(5) There has been an extended period of inactivity in your account.

19.C Termination or Suspension of Services. ShingleHanger may also terminate or suspend all or a portion of your account and/or access to the Services for any reason (subject to Additional Terms for certain Services). Except as may be set forth in any Additional Terms applicable to a particular Service, termination of your account may include: (a) removal of access to all offerings within the Services; (b) deletion of Your Content and Account Information, including your personal information, log-in ID and password, and all related information, files, and Materials associated with or inside your account (or any part thereof); and (c) barring of further use of the Services.

19.D You agree that all terminations for cause shall be made in ShingleHanger’s sole discretion and that ShingleHanger shall not be liable to you or any third party for any termination of your account (and accompanying deletion of your Account Information), or access to the Services and Materials, including Your Content.

19.E Upon expiration or termination of the Terms, you shall promptly discontinue use of the Services and Materials. However, any perpetual licenses you have granted, any of your indemnification obligations hereunder, any of ShingleHanger’s disclaimers or limitations of damages of liabilities hereunder, and Sections 8-10, 12-17, 19, 23, and 24 will survive any termination or expiration of the Terms.

19.F Upon termination of your use of the Service by you or by ShingleHanger for any other reason other than for cause, ShingleHanger will make reasonable effort to notify you at least thirty (30) days prior to termination, at the email address you provide ShingleHanger as part of your registration, with instructions on how to retrieve Your Content prior to such termination.

19.G Except as otherwise stated in any Additional Terms and applicable subscription terms, in the event of termination by ShingleHanger for reasons other than breach of these Terms, ShingleHanger will provide notice pursuant to the General Terms and will provide you with a pro rata refund for the prepaid and unused portion of the Service.

20. International Users.

20.A The Services can be accessed from countries around the world and may contain references to Services and Materials that are not available in your country. These references do not imply that ShingleHanger intends to announce such Services or Materials in your country.

20.B These Services are controlled, operated, and administered by ShingleHanger LLC from its offices in the United States of America. ShingleHanger makes no representation that the Services or Materials are appropriate or available for use outside of the United States. ShingleHanger reserves the right to block access to the Services or Materials by certain international users. If you access the Services from a location outside the United States, then you are responsible for compliance with all local Laws.

21. Notification of Copyright Infringement.

21.A ShingleHanger respects the Intellectual Property Rights of others and expects its Users to do the same. ShingleHanger will respond to clear notices of copyright infringement consistent with the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”) and its response to such notices may include removing or disabling access to the allegedly infringing content, terminating the accounts of repeat infringers, and/or making good-faith attempts to contact the User who posted the content at issue so that he may, where appropriate, make a counter-notification.

21.B If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is hosted on the Services, on websites linked to or from the Services, or in connection with the Services or Materials, please provide, pursuant to the DMCA, written notification via regular mail or via fax (not via email or phone) of claimed copyright infringement to ShingleHanger’s Copyright Agent (contact information below), which must contain all of the following elements:

(1) A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest that is alleged to have been infringed;

(2) A description of the copyrighted work(s) that you claim have been infringed and identification of what content in such work(s) is claimed to be infringing and which you request to be removed or access to which is to be disabled;

(3) A description of where the content that you claim is infringing is located on the Services;

(4) Information sufficient to permit ShingleHanger to contact you, such as your physical address, telephone number, and email address;

(5) A statement by you that you have a good faith belief that the use of the content identified in your notice in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(6) A statement by you that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf.

Before you file such a notification, please carefully consider whether or not the use of copyrighted material at issue is protected by the “fair use” doctrine, as you could be liable for costs and attorneys’ fees should you file a takedown notice where there is no infringing use. If you are unsure whether a use of your copyrighted material constitutes infringement, please contact an attorney. In addition, you may wish to consult publicly available reference materials such as those found at www.chillingeffects.org.

21.C If you believe access to your content was disabled or removed by ShingleHanger as a result of an improper copyright infringement notice, please provide, pursuant to the DMCA, written notification via regular mail or via fax (not via email or phone) to ShingleHanger’s Copyright Agent (contact information below), which must contain all of the following elements:

(1) A physical or electronic signature of the subscriber;

(2) Identification of the material that was removed from the Services and the location of the Service on which the material appeared before it was removed;

(3) A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;

(4) Information sufficient to permit ShingleHanger to contact you, such as your physical address, telephone number, and email address; and

(5) A statement that you consent to jurisdiction of the Federal District court for the district where you reside (or of XX County, XX State if you reside outside of the United Sates) and that you will accept service of process from the person who provided notification under DMCA subsection (c)(1)(C) or an agent of such person.

Before you file such a counter-notification, please carefully consider whether or not the use of the copyrighted material at issue is infringing, as you could be liable for costs and attorneys’ fees in the event that a court determines your counter-notification misrepresented that the material was removed by mistake. If you are unsure whether use of the material at issue constitutes infringement, please contact an attorney. In addition, you may wish to consult publicly available reference materials such as those found at www.chillingeffects.org.

21.D ShingleHanger’s Copyright Agent for notice of claims of copyright infringement can be reached as follows:

By mail:

Copyright Agent
ShingleHanger LLC
XX Street
XX City, XX State XX ZIP
By fax: (XXX) XXX-XXXX
By email: copyright@ShingleHanger.com
By telephone: (XXX) XXX-XXXX

The Copyright Agent will not remove content from the Services in response to phone or email notifications regarding allegedly infringing content, since a valid DMCA notice must be signed, under penalty of perjury, by the copyright owner or by a person authorized to act on his or her behalf. Please submit such notifications by fax or ordinary mail only and as further described by this Section. The Copyright Agent should be contacted only if you believe that your work has been used or copied in a way that constitutes copyright infringement and that such infringement is occurring on the Services or on sites linked to or from the Services, or in connection with the Services or Materials. All other inquiries directed to the Copyright Agent will not be responded to.

22. Export Control Laws.

You acknowledge that the Services, Software, and Materials are subject to the U.S. export control and sanctions laws (including the Export Administration Regulations) (“Export Controls”) and that you will comply with the Export Controls. You will not export or re-export the Software or Materials, directly or indirectly, to, or use the Services in connection with: (a) any countries that are subject to U.S. export restrictions (including, but not limited to, Cuba, Iran, North Korea, Sudan, and Syria), (b) any end user whom you know or have reason to know will utilize them in the design, development, or production of nuclear, chemical, or biological weapons, or rocket systems, space launch vehicles, and sounding rockets, or unmanned air vehicle systems, or (c) any end user who has been prohibited from participating in the U.S. export transactions by any federal agency of the U.S. government. In addition, you are responsible for complying with any local laws in your jurisdiction which may impact its right to import, export, or use the Services, Software, or Materials. If ShingleHanger has knowledge that a violation has occurred, ShingleHanger may be prohibited from providing maintenance and support for the Services, Software, or Materials.

23. Resolution of Disputes.

23.A Venue. You agree that any claim or dispute you may have against ShingleHanger must be resolved by a court located in XX County, XX State, United States of America except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located in XX County, XX State, United States of America when the laws of XX State apply, and the courts of Dublin, Ireland, when the laws of Ireland applies, for the purpose of litigating such claims or disputes. The parties specifically disclaim the U.N. Convention on Contracts for the International Sale of Goods.

23.B All claims you bring against ShingleHanger must be resolved in accordance with this section. All claims filed or brought contrary to this section shall be considered improperly filed. Should you file a claim contrary to this section, ShingleHanger may recover attorneys’ fees and costs up to U.S. $1,000, provided that ShingleHanger has notified you in writing of the improperly filed claim and you have failed to properly withdraw the claim.

23.C Notwithstanding the foregoing, in the event of your or others’ unauthorized access to or use of the Services or Materials in violation of the Terms you agree that ShingleHanger shall be entitled to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

24. Miscellaneous.

24.A English Version. The English version of this agreement will be the version used when interpreting or construing this agreement.

24.B Notice to ShingleHanger. Any notice provided to ShingleHanger pursuant to the Terms should be sent to XX Street, XX City, XX State XX Zip, Attention: General Counsel.

24.C Notice to You. ShingleHanger may provide you with notices, including those regarding changes to the Terms, by email, regular mail, text message, postings on or within the Services, or other reasonable means now known or hereafter developed.

24.D Entire Agreement. The Terms constitute the entire agreement between ShingleHanger and you with respect to your access to or use of the Services and Materials and supersede any prior agreements between you and ShingleHanger on such subject matter.

24.E Non-Assignment. You may not assign or otherwise transfer the Terms, or any right granted hereunder, without ShingleHanger’s written consent. ShingleHanger’s rights under the Terms are transferable by ShingleHanger.

24.F Severability. If for any reason a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.

24.G Waiver. Any failure by ShingleHanger to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver of that provision or right.

24.H Report Abuse. Please report any violations of the Terms via the report abuse mechanism offered in conjunction with the specific Service in which the alleged violation occurs.

24.I You are solely responsible for your familiarity and compliance with any laws that may prohibit you from participating in or using any part of the Services.

ShingleHanger_General_Terms_of_Use-en_US-20120322_1205

Privacy Policy

What does this privacy policy cover?

This privacy policy describes the privacy practices of ShingleHanger’s websites, as well as our products, online services, and apps that include a link to this policy (we refer to our products, online services, and apps as "applications"). This privacy policy also applies to ShingleHanger’s marketing and advertising practices. Companies acquired by ShingleHanger may operate under their own privacy policies (learn more). We also provide additional privacy-related information for certain ShingleHanger websites and applications. Please also see the ShingleHanger Terms of Use and any additional Terms of Use or Product License Agreements that may apply to the website or application you are using.

What information does ShingleHanger collect about me?

ShingleHanger ID, registration and customer support

When you register to use an ShingleHanger website or application, create a ShingleHanger ID, or contact us for support or other offerings, ShingleHanger collects information that identifies you. This may include your name, company name, email address, or payment information. We may also sometimes collect other information that does not identify you, such as your job title or industry. Some of this information is required and other information is optional. To help keep our databases current and to provide you the most relevant content and experiences, we may combine information from you with information from public sources and our trusted partners, in accordance with applicable law. For example, from these sources, we may learn the company size and industry of our business customers.

ShingleHanger websites and applications

We collect information about how you use our websites and applications, including when you use a desktop product feature that takes you online (such as a photo syncing feature). We may collect information that your browser or device typically sends to our servers whenever you visit a ShingleHanger website, or when a ShingleHanger desktop product feature takes you online. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. When you visit a ShingleHanger website, your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website. ShingleHanger may collect information about how you use our websites and applications by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website or application. Depending on the website or application, this information may be anonymous (for example, see the ShingleHanger Product Improvement Program) or it may be associated with you. Learn about your privacy choices regarding how we use this information.  

ShingleHanger product activation and automatic updates

When you activate your ShingleHanger product, we collect certain information about your device and which ShingleHanger product you chose.

ShingleHanger emails

Emails we send you may include a web beacon that tells ShingleHanger whether you have received or opened the email, or clicked a link within the email. If you do not want us to collect this information from ShingleHanger marketing emails, you can opt out of receiving ShingleHanger marketing emails.

ShingleHanger online advertising
ShingleHanger advertises online in a variety of ways, including displaying ShingleHanger ads to you across the Internet on websites and in apps. We collect information about which ads are displayed, which ads are clicked on, and on which web page the ad was displayed.
We may reach out to you in different ways, for example, to tell you about a new version of an application you’ve purchased, to show you how to use a particular feature we think you may enjoy, or to tell you about a new application. However, we also let you tell us you’d rather not hear from us with this type of communication.

ShingleHanger email, telephone, and postal mail marketing

If you agree to receive email, telephone, or postal mail marketing from us, we try to make it useful for you, based on your likely interests. Please let us know if you’d rather not hear from us. If you are a customer and agreed to receive ShingleHanger marketing communications, we may share your information with our resellers and other sales partners. Note that we do not share personal information about consumers with third parties for their own marketing purposes unless the consumer agreed to that sharing.

Advertising within ShingleHanger websites and applications

When you are using a ShingleHanger website or application, we may show you content, offers, or recommendations that are based on your likely interests. Learn about your privacy choices related to content, offers, and recommendations tailored to your likely interests.

ShingleHanger online advertising

ShingleHanger sometimes runs online ad campaigns that display ads to you based on your likely interests. We may learn your likely interests when you use our websites and applications and from other companies and websites that help us understand your likely interests. These types of ads are often called “interest-based ads” or “online behavioral advertising.” We hire “ad networks” to display these ShingleHanger ads on websites across the Internet.

The ad networks we hire to display these ads set their own cookies on your browser and use web beacons to measure the effectiveness of these ads and to understand your likely interests. We and our ad networks learn which ShingleHanger ads are shown to you, which ads are clicked on, and on which web page they were displayed.

We allow you to choose not to receive tailored ShingleHanger ads shown on other websites based on your activity on our websites and online services. If you tell us not to send you these types of ads, you may still see ShingleHanger ads on other companies’ websites, but they will not be based on your activity on our websites and online services.

Buttons, tools, and content from other companies

ShingleHanger websites and applications may include buttons, tools, or content that link to other companies’ services (for example, a Facebook "Like" button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a ShingleHanger web page containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.

How does ShingleHanger use the information it collects about me?
    ShingleHanger uses the information we collect about you in a number of ways, such as:
  • Providing you with the ShingleHanger websites and applications for which you have registered, as well as any services, support, or information you have requested
  • Better understanding how our websites and applications are being used so we can improve them
  • Diagnosing problems in our websites and applications
  • Tailoring a website, application, or ShingleHanger marketing to your likely interests
  • Sending you business messages such as those related to payments or expiration of your subscription
  • Sending you information about ShingleHanger, new application releases, special offers, and similar information (learn more)
  • Conducting market research about our customers, their interests, and the effectiveness of our marketing campaigns
  • Reducing fraud, software piracy, and protecting our customers as well as ShingleHanger
  • As further described for a specific ShingleHanger website or application
What information is collected when companies use online services hosted by ShingleHanger?

ShingleHanger offers “hosted services” to many companies. This means that data is gathered and stored on our computers for use by other companies. In these situations, your relationship is typically only with that company

ShingleHanger hosted services

ShingleHanger offers "hosted services" to many companies. This means that data is gathered and stored on our computers for use by other companies. (Note that some of our hosted services are also offered to individuals, so please keep in mind that when we say "company" in this section, it may mean "company or individual.") When we host services that collect data, the data is used by the company using the ShingleHanger hosted service but not by ShingleHanger, except when we aggregate the data, as described at the end of this section.

In some cases, ShingleHanger's involvement will be obvious, while at other times, it won't. In either case, the data is collected on behalf of another company and not for ShingleHanger.

An example where our involvement is obvious is when ShingleHanger hosts an online survey on behalf of another company. Our logo may appear on the survey website. However, the information collected, such as your answers or whether you have viewed or responded to the survey, is used by the other company — not ShingleHanger. Please see that company's privacy policy for more information.

An example where our involvement may not be obvious is when companies use our analytics and on-site personalization services and our advertising services. These services collect information about how the company's website is used and send that information to ShingleHanger's computers. The company can then access this data on ShingleHanger's computers to learn how its visitors are using the company's website and how the company can provide more relevant content or advertising. We encourage you to read the privacy policies of companies whose websites you use, because ShingleHanger's privacy policy does not apply in these situations.

In both of these examples and generally with all ShingleHanger hosted services, the other company controls what data is collected and how it is used — ShingleHanger does not.

Note that sometimes ShingleHanger may access and share "aggregated" information collected by ShingleHanger hosted services in order to provide statistical information or market research. Aggregated information is anonymous and does not identify individuals. For example, we may publish reports that show which browsers or operating systems are used to access websites of companies that use our hosted services.

What are cookies and how does ShingleHanger use them?

Like most websites and applications, we use cookies and similar technologies to make our websites and applications work, as well as to learn more about our users and their likely interests (learn more).

ShingleHanger websites may also use cookies and similar technologies from other companies that allow us to improve the effectiveness of our hosted services. Learn more about these ShingleHanger hosted services, which help our customers provide their audiences with relevant content and advertising.

Does ShingleHanger share my personal information?

ShingleHanger works with companies that help us run our business. These companies provide services such as delivering customer support, processing credit card payments, and sending emails on our behalf. In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes.

    ShingleHanger may also share your personal information:
  • • When you agreed to the sharing.
  • • Within the ShingleHanger family of companies for purposes described in this privacy policy.
  • • With our resellers and other sales partners if you are a business customer and agreed to receive ShingleHanger marketing communications. Note that we do not share personal information about consumers with third parties for their own marketing purposes unless the consumer agreed to that sharing.
  • • When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process (learn more).
  • • When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our websites or applications against attacks, or protect the property and safety of ShingleHanger, our customers and users, or the public.
  • • If we merge with or are acquired by another company; we sell an ShingleHanger website, application, or business unit or all or a substantial portion of our assets are acquired by another company. In those cases your information will likely be one of the assets that is transferred.

We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical  information about how customers use our applications and hosted services.

Is my personal information displayed anywhere on ShingleHanger’s websites or applications?

There are several places on ShingleHanger’s websites and applications that allow you to post comments, upload pictures, or submit content for others to see. Sometimes you might be able to limit who can see what you share, but there are some places where what you share can be seen by the general public or other members of the website or application. Please be careful when you share your personal information. Do not share anything you wouldn’t want publicly known unless you are sure you are posting it within a website or application that allows you to control who sees what you post. If you choose to share personal information or a document, the terms of this privacy policy will not apply to any information shared. Please note that when you post messages on certain user forums on our websites and applications, your email address or name may be included and displayed with your message.

To remove content you have shared on our websites and applications, please use the same website or application feature you used to share the content. If another user invites you to participate in shared viewing, editing, or commenting of content, you may be able to delete your contributions, but usually the user that invited you has full control. If you have questions or concerns about this, please contact us.

Is my personal information secure?

We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, no security controls are 100% effective and ShingleHanger cannot ensure or warrant the security of your personal information.

Where does ShingleHanger store my personal information?

Your personal information and data files are stored on ShingleHanger’s servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located worldwide and the companies we hire to help us run our business are located in different countries around the world. Please also see ShingleHanger’s Safe Harbor policy.

How can I review, update, or delete my personal information?

Many of our websites and applications allow you to edit your personal information by accessing the "my account," "my profile," or similar feature of the website or application you are using.

If you wish to delete your ShingleHanger ID account, please email your request to privacy@ShingleHanger.com. Be warned, however, that deleting your ID account, however, will terminate your business with ShingleHanger at this time as maintaining an ID account is your contract to continue doing business with ShingleHanger.

Note that we need to retain certain records for legal or internal business reasons and that some of your information may remain on backup systems, in compliance with applicable law.

We will retain your personal information for as long as necessary to provide you with the websites and applications you are eligible to use with your ShingleHanger ID, or as needed to comply with our legal obligations or enforce our agreements.

Will ShingleHanger market to me?

The ShingleHanger family of companies (see list of ShingleHanger entities [click "Office Locations" tab] and our acquired companies) and companies we hire to help us market our websites and applications on our behalf may use your information to provide you with information and offers related to ShingleHanger. We give you choices regarding our marketing practices.

Does ShingleHanger participate in any privacy programs?

ShingleHanger Systems Incorporated (our U.S. company) adheres to the European Union Safe Harbor Privacy Program (see ShingleHanger’s Safe Harbor policy).

ShingleHanger has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and ShingleHanger’s website privacy practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability, and choice regarding the collection and use of your personal information. If you have questions or complaints about this privacy policy or about privacy practices on our websites or applications, please contact us at privacy@ShingleHanger.com. If we have not resolved your complaint, you can contact TRUSTe. The TRUSTe program covers information that is collected through ShingleHanger websites certified by TRUSTe (view list) and does not cover information collected by our apps or applications downloaded from our websites, or our hosted services.

Will this privacy policy change?

If we change or update this privacy policy to allow ShingleHanger to use or share your previously collected personal information in a materially different way, then the links to the policy on our websites and online services (which are generally found in the footer of the website or online service) will indicate that the policy has been changed or updated before the change or update become effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Who can I contact with questions or concerns?

If you have a privacy question or complaint, please email us at privacy@ShingleHanger.com. In addition, please see above regarding questions or complaints related to ShingleHanger websites that have been awarded the TRUSTe Privacy Seal.